Vehicles

12 articles

• How do I confirm a special request for my journey?Describe the requirement before booking and obtain confirmation that it can be accommodated.
• Which car will arrive, and can I choose the exact model?You book a class. The make, model and fuel type need agreeing in advance.
• Is there Wi-Fi in the car?It is not standard across the fleet, so ask for it if you need it.
• Can I travel with a pet or an assistance dog?Assistance dogs are welcome, and we agree any other animal in advance.
• Can I travel with a wheelchair, a walker or other mobility equipment?Tell us before you book, with the size of the equipment.
• Can a child travel without an adult?It must be specifically agreed with us first: a normal booking does not cover it.
• How do I book for a large group?Match the class to people and bags, and tell us early if you need more than one car.
• Can I smoke, vape, eat or drink in the car?No smoking or vaping. Food and drink only with your driver’s agreement.
• What counts as a large suitcase or a cabin bag?The sizes we plan for when you enter suitcases in a quote.
• What vehicles are available?Our fleet includes four tiers: Saloon (up to 4 passengers), Estate (up to 4 passengers with extra luggage), Executive Saloon (Mercedes E-Class / BM…
• Can I bring extra luggage?Standard allowances are: Saloon — 2 large cases; Estate — 4 large cases; Executive — 3 cases; MPV — 8 cases. If you have oversized items (skis, gol…
• Are child seats available?Yes. Child seats and booster seats are available on request (£8 each). Please specify the child's age and weight when booking so we can provide the…