How do I change my booking?

Q: How do I change my booking?

Contact the team with your booking reference, passenger name and journey date. Include whatever has changed: the new pickup time, full addresses, flight number, passenger count or luggage details.If your collection is soon, call 020 8742 2888 rather than waiting for an email reply.A different route, time or vehicle may change the price. Keep your original confirmation until the team confirms the revised arrangements: sending a request does not confirm a change.You can also look at your bookings in My bookings.

Contact the team with your booking reference, passenger name and journey date. Include whatever has changed: the new pickup time, full addresses, flight number, passenger count or luggage details.

If your collection is soon, call 020 8742 2888 rather than waiting for an email reply.

A different route, time or vehicle may change the price. Keep your original confirmation until the team confirms the revised arrangements: sending a request does not confirm a change.

You can also look at your bookings in My bookings.

Did this answer your question?