Trust
Licensed, checked, insured.
What you can rely on when you book, and where to check it.
Licensed operator
P5 Chauffeurs is licensed by Transport for London as a private hire operator, licence no. 11928. You can check an operator licence on TfL's public register of licensed private hire operators.
Licensed drivers
Every driver holds an individual TfL private hire driver licence and has passed an enhanced DBS check.
Insurance
Our drivers carry hire and reward insurance for passenger journeys.
Payment security
Card payments are taken by a PCI-compliant payment processor. See our privacy notice for how your details are used.
Your data
We handle personal data under UK GDPR. Business customers can read our data processing agreement.
Policies we publish
- Health and safety policy
- Driver safety policy
- Driver code of conduct
- Equality and diversity policy
- Modern slavery statement
- Accessibility statement
- Refund policy
- Our punctuality promise
For business customers
Setting up a company account? Ask for a copy of our operator licence and insurance certificate as part of your supplier checks. Corporate accounts.
Questions about how we operate?