The entire process comes down to three stages: get a quote, confirm the details, and travel. Here is what each involves.

Step 1 — Get a Quote

Start with the essentials: your pickup point, your destination, and the date and time. For an airport transfer, add your flight number. You will receive a fixed, all-in price for the journey and the vehicle class you choose — not a meter estimate that changes later. Compare vehicles at this stage if you are unsure which you need; we are happy to advise based on passengers and luggage.

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Step 2 — Confirm the Details

Confirm your passenger numbers, luggage, and any extras — child seats, meet-and-greet, additional stops. Once booked, you receive confirmation, and the day before travel we send your chauffeur's name, photo and the vehicle's make, colour and registration. From that point everything is in place and there is nothing further you need to arrange.

  • Pickup, destination, date and time
  • Flight number for airport transfers
  • Passenger and luggage count
  • Any extras: child seats, meet-and-greet, extra stops

Step 3 — On the Day

On the day, simply be ready at the agreed time. For airports you do not even need to do that — just land, because we are tracking the flight and your driver adjusts to it. Payment is settled in advance or on account, so there is nothing to sort at the kerb. Your chauffeur handles the rest, from the luggage to the route.

Frequently Asked Questions

What information do I need to book a chauffeur?

Your pickup, destination, date and time — plus your flight number for airport transfers, and your passenger and luggage count so we recommend the right vehicle.

How far in advance can I book?

As far ahead as you like, and often at short notice too. Booking earlier is wise for peak times such as early mornings, Friday evenings and event days.

How and when do I pay?

Payment is settled in advance or on a corporate account, so there's nothing to pay the driver at the kerb. The price is fixed at the time of booking.

Written & reviewed by

The P5 Chauffeurs Team

P5 Chauffeurs is a London private hire operator licensed by Transport for London (TfL). Every vehicle is covered by a TfL operator licence and every driver holds an individual TfL private hire driver licence, is DBS checked and fully insured. This guide reflects our day-to-day experience operating fixed-price airport transfers and chauffeur journeys across all six London airports, 24 hours a day.

Rated 5.0 out of 5 by verified travellers on TripAdvisor. Have a question this guide didn't answer? Contact our team or call 020 7993 6739.

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